Welcome to the website of Velinova LLC (hereinafter referred to as “we” or “the Company”).
These Terms and Conditions of Service apply to your access to and use of our website, as well as your purchase of bathrobes and related products through the site.
By accessing the website, browsing products, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree to these terms, please discontinue your use of the website and related services.
- Company Information
Company: Velinova LLC
Email: [email protected]
Address: 107 W Washington St, Northboro, IA 51647
Phone: +1 9844681132
- Products and Services
Velinova LLC sells bathrobes and related home comfort products to customers via this website.
We strive to display product names, materials, dimensions, colors, images, prices, and other relevant information as accurately as possible.
Due to variations in display settings across different devices, the colors shown in product images may differ slightly from the actual products.
We reserve the right to update product information, prices, stock status, and product content based on actual circumstances.
- Intellectual Property Rights
Unless otherwise expressly stated, this website and its content—including but not limited to:
Website text;
Page layout;
Product descriptions;
Brand names;
Trademarks and brand logos;
Website graphics;
Original images;
Product display materials;
Page design;
Website code;
Videos and other original content;
—are owned by Velinova LLC or used by the Company under lawful authorization.
All intellectual property rights and related legal interests in the aforementioned content belong exclusively to Velinova LLC or the respective rights holders.
No individual or organization may copy, modify, disseminate, sell, publicly display, reproduce, republish, reverse-engineer, or otherwise use the content without the prior written permission of Velinova LLC or the relevant rights holder.
Upon purchasing a bathrobe, you acquire legal ownership of the physical product only; this does not grant you ownership of, or a license to use, Velinova LLC’s trademarks, images, text, product page content, website design, or other intellectual property.
- Account and Website Use
Certain website features may require you to provide information that is true, accurate, and complete. You must ensure that the information you submit is truthful, accurate, and kept up to date.
You may not use this website for any illegal, fraudulent, or unauthorized activities.
- Acceptable Use
Subject to compliance with these Terms and applicable laws, you may:
browse the website;
view product information;
select and purchase bathrobes;
check order status;
contact customer service;
use the standard shopping functions provided by the website.
The website is intended solely for lawful personal or commercial shopping and related purposes.
- Prohibited Conduct
When using this website, you may not:
engage in activities that violate applicable laws or regulations;
provide false or misleading information;
use stolen or unauthorized payment methods to conduct transactions;
attempt unauthorized access to the website, servers, or other systems;
interfere with the normal operation of the website;
transmit viruses, malicious code, or other harmful programs;
conduct unauthorized scanning, attacks, or testing of the website;
scrape, copy, or commercially use website content in bulk;
unauthorizedly copy or use Velinova LLC’s intellectual property;
impersonate Velinova LLC or its staff;
use the website for fraud, scams, or other illegal activities;
use the website in a manner that could harm other users or the company.
If you violate these Terms, we may, depending on the circumstances, take measures including but not limited to restricting or terminating website access, cancelling relevant orders, refusing future transactions, and taking other necessary actions permitted by law.
- Product Orders
When you submit an order, you are indicating your intent to purchase the products listed in the order.
After submission, we may review the order based on product availability, payment status, order details, and security risks.
If an order cannot be accepted, products are out of stock, payment fails, or obvious pricing or informational errors are discovered, we may contact you or cancel the order and handle any payments already made as appropriate.
- Payment Terms
When purchasing products, you must complete payment according to the prices and payment methods displayed on the checkout page.
The total order amount may include:
product prices;
applicable shipping fees;
applicable taxes required by law;
other fees clearly displayed on the checkout page.
You may review the order amount and related fees before submitting your order.
You are responsible for ensuring that the payment information provided is truthful and accurate and that you have valid authorization to use the payment method. We may suspend or cancel the relevant order if payment fails, is declined, or the transaction cannot be completed.
- One-Time Sale and Billing Terms
Bathrobe products on the Velinova LLC website are one-time purchases.
Unless explicitly stated otherwise on the product page, purchasing a bathrobe does not incur:
Subscription fees;
Recurring membership fees;
Monthly fees;
Annual fees;
Automatic renewals;
Automatic recurring charges.
At checkout, you pay the one-time purchase amount corresponding to the current order.
Once an order is completed, Velinova LLC will not automatically charge your payment method for subsequent recurring fees based on that order.
If you wish to purchase the product again, you must submit a new order and complete a new payment.
- Order Confirmation
We may send you an order confirmation after the order is submitted and payment is completed.
The order confirmation merely acknowledges receipt of your order request; it does not necessarily mean the order has been fully processed.
We may need to contact you to further confirm the order in cases of product unavailability, payment issues, obvious pricing errors, address issues, or other reasonable grounds.
- Pricing and Product Information
We strive to ensure the accuracy of product information and prices on the website; however, occasional input errors, technical glitches, or delays in information updates may occur.
If we discover obvious errors regarding pricing or product information, we may correct the relevant information to the extent permitted by law and contact you based on the specific circumstances.
- Returns and Refunds
Returns, refunds, and related conditions for bathrobe products are governed by the Return and Refund Policy published on the website.
If you wish to return an item or request a refund, please first contact us using the details provided in the website’s return policy and follow the instructions given by customer service.
Specific eligibility for returns, return timeframes, return shipping costs, and refund processing times are subject to the Return and Refund Policy in effect at the time.
- Disclaimer
To the maximum extent permitted by applicable law, this website and its content are provided on an “as-is” and “as-available” basis.
We take reasonable measures to maintain the website’s proper operation, but we cannot guarantee that:
The website will be uninterrupted;
The website will be free of technical errors;
The website will always be completely secure;
All website content will always be complete or up-to-date;
The website will remain unaffected by third-party technical issues. Warranties, rights, or liabilities that cannot be excluded or limited by law remain unaffected by these Terms.
- Limitation of Liability
To the maximum extent permitted by applicable law, Velinova LLC shall not be liable for any indirect, incidental, special, or consequential losses arising from:
temporary inaccessibility of the website;
failures of third-party network or technical services;
misuse of the website by the user;
violation of these Terms by the user;
provision of incorrect or incomplete information by the user;
events beyond our reasonable control.
To the maximum extent permitted by law, liability arising from the use of the website or the purchase of products shall be limited as prescribed by applicable law.
Nothing in these Terms is intended to exclude or limit liability that cannot be excluded or limited under applicable law.
- Third-Party Services
The website may utilize third-party services for payment, delivery, website hosting, analytics, or other technical functions.
Third-party services may be subject to their own terms of service and privacy policies.
We assume no liability—except where prohibited by law—for service interruptions, technical failures, or changes to services provided by third parties that are beyond Velinova LLC’s reasonable control.
- Dispute Resolution
In the event of a dispute between you and Velinova LLC regarding the website, products, or orders, both parties shall first attempt to resolve the matter through amicable communication.
You may contact us via:
Email: [email protected]
Phone: +1 9844681132
If the dispute cannot be resolved through direct communication, and to the extent permitted by applicable law, the dispute may be handled by a court of competent jurisdiction or through other dispute resolution methods agreed upon by the parties in accordance with the law.
These Terms do not limit any non-waivable rights to which consumers are entitled by law.
- Governing Law
These Terms and the relationship between you and Velinova LLC arising from the website or product transactions shall be governed by applicable U.S. law and the laws of the relevant state, and shall be interpreted in accordance with such laws to the extent permitted.
If applicable law grants consumers other non-waivable statutory rights, these Terms are not intended to exclude or limit such rights.
- Modification of Terms
Velinova LLC may update these Terms of Service in response to business changes, adjustments to website functionality, changes in product sales methods, or changes in applicable laws and regulations.
Updated terms will be published on the website, and changes will be reflected by updating the “Last Updated Date.” Your continued use of the website or submission of new orders following the update of these terms constitutes your acceptance of the updated terms, except where otherwise required by law.
- Severability
If any provision of these terms is found to be invalid, unlawful, or unenforceable, such provision shall be modified or treated as unenforceable to the extent permitted by law, while the remaining provisions shall continue in full force and effect.
- Entire Agreement
These Terms of Service, the website’s Privacy Policy, the Return and Refund Policy, and other relevant policies published on the website collectively constitute the agreement between you and Velinova LLC regarding the use of the website and the purchase of products.
In the event of a conflict between policies, interpretation shall be based on applicable law and the specific circumstances of the transaction.